Follow up on estimates waiting for a yes
Remi watches estimate conversations, surfaces the last customer response, and prepares the next message for your approval before the repair goes elsewhere.
Industries / Auto Repair
Keep estimates, customer approvals, repair updates, and unpaid orders moving.
Remi helps auto repair shops follow up on estimates, preserve customer approvals, and prepare pickup and payment updates with the repair context attached.
Use cases
More ways Remi keeps the bay and front desk moving.
Remi keeps appointments, inspections, approvals, parts, repair updates, and payment details connected from intake to pickup.
Appointments and intake
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Reply to the appointment request
Remi reads the customer's concern, checks shop availability, and prepares the right appointment options for review.
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Prepare drop-off instructions
Remi gathers the appointment time, key-drop details, transportation needs, and promised contact method into a clear message.
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Bring repeat symptoms into intake
Remi connects the new concern with prior repair history and prepares a concise note for the service advisor.
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Follow up after a missed appointment
Remi spots the uncompleted booking, checks the next openings, and drafts a considerate rescheduling message for approval.
Inspections, estimates, and approvals
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Summarize the inspection findings
Remi turns technician notes, photos, and recommended work into a customer-ready explanation for your review.
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Bring back a pending estimate
Remi surfaces the unanswered estimate, safety context, and current availability, then prepares the next message.
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Preserve a verbal approval
Remi connects the call note, approved work, amount, and timestamp into a clear approval record for review.
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Revisit previously declined work
Remi finds the earlier recommendation and promised follow-up point, then prepares a timely customer check-in.
Parts, bays, and repair progress
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Flag a parts delay
Remi compares the supplier update with the promised repair timing and drafts a customer update for approval.
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Brief the technician on approved work
Remi gathers the approved estimate, inspection findings, parts status, and customer notes into one repair handoff.
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Bring the bay blocker forward
Remi spots the repair waiting on a decision, part, or authorization and surfaces the owner and next step.
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Prepare the progress update
Remi turns the latest technician note and revised timing into a concise customer message for review.
Pickup, payment, and retention
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Prepare the pickup message
Remi combines completion status, pickup window, key instructions, and balance due into a draft for approval.
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Verify the final balance
Remi compares approved work, parts, labor, discounts, and payments and flags anything that does not match.
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Bring back the next maintenance item
Remi finds the technician's future recommendation and prepares a reminder tied to the right mileage or date.
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Prepare the post-repair check-in
Remi connects the completed repair with the original concern and drafts a short customer follow-up for review.
Remi for Auto Repair:
- more likely to qualify a lead when replying within five minutes instead of thirty
- 21x MIT and InsideSales lead-response research
The bay moves. The customer stays informed.
Keep the approval trail with the repair
Remi ties the customer's authorization, added work, and price discussion back to the source so the decision does not live only in someone's memory.
Prepare pickup and payment updates
When the repair status changes, Remi brings together the customer thread, open balance, and promised timing and drafts the update for you to review.
Your tools, handled
Keep the bay moving while Remi works the front desk.
Remi connects the estimate, customer approval, repair ticket, promised timing, and final payment without asking the technician to chase every screen.
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RepairShopr: Keep the repair order moving
Remi checks leads, estimates, tickets, appointments, invoices, payments, parts, and customer records in RepairShopr. Remi surfaces the stalled approval or pickup and prepares the update for your approval.
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Gmail: Keep customer and parts answers with the repair
Remi reads connected customer questions, parts confirmations, warranty replies, and estimate threads in Gmail. Remi drafts the answer with the repair context and waits for your approval before sending.
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Google Calendar: Protect promised drop-off and pickup times
Remi checks drop-offs, diagnostic windows, parts arrivals, and promised pickup times. Remi proposes the schedule change or customer update before the front desk gets another call.
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QuickBooks: Use the verified total in every update
Remi checks estimate amounts, approved additions, invoices, balances, and recorded payments in QuickBooks. Remi brings the correct total into the pickup or payment message you approve.
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Square: Know the payment status before pickup
Remi checks Square invoices, payments, customers, and payment links before the vehicle is released. Remi prepares the correct payment note for your approval without changing the transaction record.
Remi works inside the access you grant. Customer-facing sends and important record changes wait for your approval.
Questions we hear a lot.
- Do I have to replace the software I already use?
No. Remi works across the inbox, calendar, files, accounting system, and job tools you connect. Those systems remain the source of truth while Remi brings the next decision to you.
- What can Remi take off my plate?
Remi can watch for unanswered requests, quiet estimates, overdue invoices, missing approvals, schedule changes, and work that needs a written record. Remi gathers the source context and prepares the next step for review.
- Will Remi contact customers or change records without me?
No important customer-facing send or source-of-truth change happens quietly. Remi prepares the work, shows you the source, and waits for your approval.
- How does Remi learn my business?
From the sources you connect and the work already inside them. Remi builds context around customers, jobs, prices, promises, and deadlines while keeping each fact tied to its source.
- How long does setup take?
Most businesses start with a small set of core sources, such as email, calendar, files, and accounting. The exact setup depends on the tools and access you choose to connect.
- What does Remi cost?
Remi is $49 per month during Early Access, including unlimited fair usage with the default AI model.
- Is my business data safe?
Remi works only inside the access you grant. Your business data is not sold, shared for advertising, or used to train AI models, and important work keeps a visible source trail.
- What happens when Remi gets something wrong?
Remi is useful, not infallible. Drafts stay reviewable, customer-facing work waits for approval, and the source remains attached so you can correct the work before it leaves.